Bingogames Privacy Policy — Your data, your control

Bingogames (bingogames.world) takes your privacy seriously. This Privacy Policy ("Policy") explains how Bingogames collects, uses, stores, and protects your personal information.

This Policy applies to the bingogames.world website, mobile application, and all related services. We believe your data belongs to you — we are simply its custodians.

Bingogames consistently adheres to international data protection standards, verified through regular independent third-party security audits.

Bingogames only collects information that is necessary to provide the service. We do not ask for data we don't need.

Information collected at registration:

• Full legal name (as shown on national ID)
• Date of birth (for age verification)
• Mobile number & email address
• Current address
• Preferred payment method

Information collected automatically while using the service:

• IP address & device type
• Browser information & operating system
• Pages visited and time spent on site
• Betting History & Transaction Records
• Login time & location (city level)

Information provided during KYC verification:

• Scanned copy of National ID (NID) or passport
• Proof of address document (if required)
• Payment method verification details

Bingogames uses the data it collects solely for specific, legitimate purposes. No information is used for unnecessary reasons.

• Account Management: Confirming registration, verifying login, and securing your account.
• Service delivery: Processing bets, payments, and withdrawals.
• KYC & Age Verification: Verifying identity and confirming users are 18+ in line with international regulations.
• Security: Detecting fraud, money laundering, and suspicious activity.
• Support: Providing effective assistance for issue resolution and support.
• Improvement: Analyzing and improving the platform experience.
• Promotions: Sending personalized offers and bonuses (you can opt out at any time).
• Legal Liability: Providing required information to regulatory authorities.

Bingogames follows the highest industry standards to protect your data. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All communications on the website and app are encrypted with 256-bit SSL.
• Database encryption: All stored personal data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Access control: Only authorized personnel have access to specific data.
• Firewall and intrusion detection: 24/7 security monitoring on our servers.
• Regular Audits: Independent third-party security reviews are conducted annually.

Bingogames never sells your data. Information is shared with third parties only in specific circumstances:

• Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
• KYC Services: With approved third parties to complete identity verification.
• Legal obligation: Upon a lawful order from a court, regulatory authority, or government body.
• Security investigation: With relevant authorities in connection with fraud or money laundering investigations.

Your data is never shared with third parties for any purpose beyond those listed above. We do not sell or share your information with advertisers, marketing companies, or data brokers — ever.

Bingogames uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the site.

You can disable optional cookies from your browser settings. However, turning off essential cookies may affect certain site functionality.

Bingogames does not retain data longer than necessary. Retention periods are as follows:

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance purposes).
• Transaction records: 7 years from the date of the last transaction.
• KYC Documents: 5 years after account closure.
• Support conversations: 3 years from the date of last contact.
• Analytics data (anonymized): Up to 2 years.

Upon expiry, data is securely deleted or anonymized.

Bingogames respects your data rights. You may submit any of the following requests at any time:

• Right to access your data: You can find out what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: In certain cases, you may request that the use of your data be restricted.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

Bingogames strictly does not collect data from anyone under the age of 18. Age is verified at registration, and KYC documents are requested in cases of doubt.

If we become aware — or are informed — that data belonging to a minor has been collected inadvertently, that data will be deleted immediately and the account will be closed.

Bingogames reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or an in-app notification.

The date of each revision will be noted at the top of the page. Continued use of the service after a revised policy is published will be considered acceptance of the updated terms.